Is that the time? Many thanks to everyone who submitted questions for the Club to answer at the Forum this evening. CQN submitted six pages of questions along with many other groups, from which an agenda has been prepared (below):
Stadium Atmosphere and Matchday Policy:
What is the current position in respect of the Green Brigade?
Do the Club believe their response to Motherwell was justified and proportionate?
Stewarding at home matches is heavy handed in certain sections of the Stadium e.g. Block 122 and Blocks 110, 111 & 112, is there a reason for this?
The presence of FoCUS at home matches is intimidating and antagonises supporters, is it necessary to have them and if so can they be located in an area which is less intrusive?
Can the Club introduce a code of conduct which all Stewards need to sign up to?
Attending matches is expensive, what are the Club’s plans on ticket pricing?
Safe Standing has been regularly discussed, what is the current position?
The Coach Park has been relocated to an area which is unsuitable for the majority of fans who use it, what is the longer term plan?
The Kerrydale Bar has been a welcome addition to matchday are there plans for another?
What are the Club’s thoughts on the current location of the Family Section?
Stadium Catering has long since been considered over-priced and sub-standard, what is the current position in terms of offering an improved service?
Many fans feel their support is taken for granted, would the Club consider adding value by recognising long-term support for 5, 10, 15 years’ Season Ticket purchase by offering upgrades to Premium or Corporate for a day?
With so many empty seats on match day at present can the Club not allocate these to good causes, school and youth groups and community projects?
PR & Communication:
There is a perception that the Club are quick to criticise our fans but slow to praise them, what’s the Club’s view?
Why is the Club not more vocal when our Manager, Players and Fans are attacked in the media?
The Club is seen to be slow to react to key issues through the media, why is this?
The Club has stated its opposition to the OBTC Act but there is a sense that it has to do more in support of the fans who are affected by this, will the Club take a more vocal position?
Is this meeting a recognition from the Club that a gap exists between the Club and the fans?
The Club are often considered to be on the back foot in terms of PR, is there recognition of this from within and is there a plan to drive the PR strategy by producing more positive stories?
Would the Club consider the introduction of a weekly phone-in show to combat existing shows which often provide misinformation or unrealistic comparisons from unqualified sources?
Supporter Specific Issues:
Given the level of demand which exists, would the Club consider adding to to the excellent new disabled supporters’ facility or creating something similar in another part of the stadium?
Fixture re-scheduling at short notice is costing supporters money and ultimately driving fans away, can the Club seek an agreement with all other Clubs that a minimum notice period is put in place?
Would the Club consider a floating credits scheme for fans outside Scotland to mitigate losses when matches are rescheduled?
Murrayfield – what is the plan relative to transportation and kick-off times, also Edinburgh cannot be accessed in a 24-hr trip by Irish supporters, can this be reflected in their Season Ticket offering?
At present away, neutral and European match ticket allocations are based on attendance of matches at each of the defined categories. Would the Club consider a scheme where all matches are taken into account including attendance at home matches as this would encourage more fans to attend home games?
For European match ticket allocation there is no stated policy at present, this leads to confusion as fans don’t always know when they will receive an offer or if it’s first come first served, this needs to be made clear by way of a stated policy which allows for clarity and gives supporters a defined process.
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