I received an email from John Paul Taylor, Celtic’s recently appointed Supporter Relations’ Manager, asking for some help getting the message of his appointment out to the support, and explaining what he is there to do. This, for a guy whose inbox will never be empty, was a refreshingly proactive approach.
Here are the questions I put to John Paul, with his answers below:
So what is the scope of your Supporter Relations remit?
“The role is basically to provide a link between supporters and the Club. Since starting I’ve had a number of issues to deal with including the 5:15 Kick Off, Hearts away and what supporters should do in terms of submitting ticket applications given their current financial plight, supporter behaviour and specifically the Section 111 issue.
“I’ve also travelled to Sweden to provide information and assistance to supporters and officials of If Elfsborg at our UCL Qualifier and more recently I have been working with supporters who have been trying to obtain visas for Kazakhstan. In addition to this I have been working with colleagues relative to Stadium Catering and providing feedback in order that we can assess what happens next, so as you can see a wide and varied range of issues to work on.”
What will you be able to do if supporters come with issues around policing or stewarding?
“These are basically matters which come under the remit of the Operations Director, however there is a responsibility on my part to ensure that they are being addressed. Consequently any issues raised will be discussed and action appropriate action taken.
“Naturally any action has to be consistent and appropriate to the nature of the complaint. The issue of Policing of Celtic Supporters is very much to the fore at the moment and we welcome feedback and specific examples of inappropriate or unfair treatment.”
There are tens of thousands of contacts between supporters and the club, between getting entry to the ground, to buying a cola to using the toilets. Lots of these interactions don’t hit the mark, if you are successful in getting things done, you know it’s only a matter of time before you’re swamped, unless the supporter experience reaches legendary levels?
“I think this is a good point, however I think in the main supporters are generally satisfied with their match day experience. Quite clearly though there are some things that we could do better, equally there will be times where we just get it wrong. This is where the service aspect of my role comes into play and I would ask that on such occasions, supporters make me aware in order that we can provide a swift resolution through the relevant Departments.
“That is a particularly challenging aspect to the role but I believe that we are putting processes in place which are helping us turn around our complaint handling very quickly.”
Are there limits to what you can talk to fans about?
“Football and Finance are really areas where I can’t offer any real assistance. Although, like almost every football fan in the world I would consider myself to be a football expert its one area that there are people more qualified than me to speak about these things when it comes to Club matters “
Have the club established a route for you to get things done?
“I think because this is an entirely new role we are working on a ‘let’s see how it develops’ basis. Naturally I have KPI’s and specific projects that I need to complete but I am working for a lot of the time on my own initiative and providing feedback on the key issues of the day so it’s important to keep a handle on everything that’s going on with the support and what the main topics are.
“I think being close to supporters and having a wide circle of friends and family who are supporters is a real benefit in this respect.”
Final question, who are we going to sign?
“Ha, see the answer to question 4!!!”
I made the point to John Paul that if CQN is anything to go by, in many areas, satisfying one group of supporters is almost certainly going to compromise relations with another – the nature of a divergent club, open and tolerant of all from inception, perhaps, so this is not an easy shift.
That being said, news today suggests he’s off to a good start, which as Mo Bangura will tell you, is half the battle at Celtic.
CELTIC PAY THE PENALTY
I’m sure your mind has already cast ahead to Wednesday night. We will have plenty of possession inside the Shakhter box, which will increase the likelihood of being awarded a penalty kick.
Failure to properly prepare for penalty kicks has cost this football club more than I am prepared to recall in recent seasons, so we must be aware of the following:
There is a high probability we will be awarded a penalty.
Shakhter will know that Kris Commons is likely to hit any penalty.
Shakhter will know that Kris hit his last penalty straight down the middle.
We should prepare not just for a penalty kick competition, but for penalties during normal time.
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Summa
;-)
HH
Heaven knows
Blame wee Aidan as he keeps putting this music on in the CAR.
THE TOKEN TIM
Great to have yer opinion on it,bud.
As I said,just wondering how people on here feel about it.
Your opinion is as it should be.
My PERCEPTION of how it is working is what prompted the question.
Fancy a red-hot ruby next month?
I might need an excuse for a break from a rather long day,and the oul’ man bread has been known to soak up a gallon or two!
!!Bada Bing!!
Thanks.
Sadly I don’t have a PP account.
Only one account per person allowed here, they flag it up when you register your CC and can’t register you.
As I have only one card, I am fecked.
Worth the gamble me thinks.
HH
A Stor Mo Chroi
15:55 on 23 August, 2013
as usual a good solid post right to the point
glad to see there are still folks like you around celtic otherwise we would be in danger of becoming gullible govanites
Afternoon bhoys and ghirls and thanks feck it’s Friday. Been a few new names bouncing around over the last few days so here are the latest updates of Len’s List.
Offski for a few days but will keep and eye on the mince and add when I’m back!!
Anyway here you go!
————————————————
Players in:
———–
Name Age Position Club Price
—-— ——– —-—–
Van Dijk – 22 – Defender – Groningen – £2M
Balde – 22 – Striker – Vitoria S.C. – £1.7M
Mouyokolo – 26 – Midfielder – No club – Free
Boerrigter- 26 – Midfielder – Ajax – £2M
Players out:
———–
Name Club Price
—-—- —–
Rogne – Wigan – Free
Gershon – Waasland – Beveren – Loan deal ended
Murphy – Ipswich – Free
McCourt – No new club – Free
Lassad – No new club – Released
Miku – Getafe – Loan deal ended
Noring – Trelleborgs FF – Loan deal ended
Keating – Brisbane Roar – Free
Wanyama – Southampton – £12.5M
Hooper – Norwich – £5.2M
Wilson – Nottingham Forest – £2.5M
Irvine – Kilmarnock – Loan
Rumoured transfer in:
———————
Keepers
——-
Name Age Club Source Price
—-— —- —— —–
Westwood – 28 – Sunderland – Various – No fee mentioned
Twardzik – 26 – Released by Aberdeen – Daily Mail – Free
Defenders
———
Name Age Club Source Price
—-— —- —— —–
Hutchinson – 22 – Motherwell – Daily Express – No fee mentioned (29/05)
Dja Djedje – 22 – PSG – Daily Sevco – No fee emntioned (02/06)
Dummett – 21 – Newcastle – TheJournal – No fee mentioned (05/06)
Mongongu – 23 – Evian – BBCSport – No fee mentioned(17/06)
Nagatomo – 26 – Inter Milan – Evening Times – £1.5-2M (20/06)
Lowry – 24 – Millwall – Sportsmole – £500K (28/07)
Capuano – 21 – Pescara – Italian press No fee mentioned (08/08)
Tunez – 26 – Celta Vigo – Celticrumours – No fee mentioned (20/08)
Ciani – 29 – Lazio – Various – £1.5M (22/08)
Midfielders
———–
Name Age Club Source Price
—-— —- —— —–
Patosi – 20 – Lokeren – Daily Mail – £2M (03/06)
Ljajic – 21 – Fiorentina – BBCSport – No fee mentioned(05/06)
Newton – 21 – Newcastle – The Journal – No fee mentioned(05/06)
Claasen – 23 – Lierse – STVSport – Free (17/06)
Mackay-Steven – 22–Dundee Utd – Various – £1M (05/07)
Bruns – 21 – Heracles Almelo – STVSport – No fee mentioned (11/07)
Tié Bi – 22 – Evian – STVSport – No fee mentioned (11/07)
Lukasik – 22 – Legia Warsaw – STVSport – No fee mentioned (11/07)
Yadin – 26 – Maccabi Haifa – Celticrumours– £700K (11/07)
Malanda – Adje – 18 – Zulte Waregem – Various – No fee mentioned (11/07)
Barbosa – 26 – Braga – Celticrumours – No fee mentioned (12/07)
Kiko – 22 – Barcalona – Celticrumours – Loan deal (18/07)
Ibrahim – 22 – Man City – Daily Mail – Loan deal (19/07)
Estigarribia – 25 – Deportivo Maldonado – No fee mentioned (25/07)
Dorrans – 26 – WBA – Birmingham Mail – No fee mentioned (25/07)
Atsu – 21 – Porto – Various – £5M (27/07)
Toivonen – 27 – PSV – Celticrumours – No fee mentioned (27/07)
Fischer – 19 – Ajax – Various – £3M (28/07)
Berg Gudmundsson – 22 – AZ – Celticrumours – No fee mentioned (28/07)
Braithwaite – 22 – Esbjerg – Daily star – No fee mentioned (08/08)
Enoh – 27 – Ajax – Celticrumours – No fee mentioned (15/08)
Moore – 24 – Crewe – Celticrumours – No fee mentioned (16/08)
Tomlin – 24 – Celticrumours – No fee mentioned (20/08)
Piatti – 24 – Valencia – Celticrumours – No fee mentioned (22/08)
Stewart – 22 – Hull City – Various – £1.2M (22/08)
Strikers
——–
Name Age Club Source Price
—-— —- —— —–
Deeney – 25 –Watford – Sunday Post – No fee mentioned (30/05)
Sagbo – 25 – Evian – Daily Sevco – No fee mentioned (02/06)
Cole – 29 – West Ham – Various – Free (13/06)
Goncalves – 22 – Rio Ave – The Scottish Sun – £400K (13/06)
Le Fondre – 26 – Reading – Various – No fee mentioned (14/06)
Tomlin – 24 – Peterbourough – TeamTalk.com – No fee mentioned (06/07)
Janko – 30 – Trabzonspor – Celticrumours – £2M (07/07)
Ardemagni – 26 – Atlanta – Italian press – No fee mentioned (12/07)
Sharp – 27 – Southampton – Various – No feementioned (14/07)
Emnes– 25 – Middlesbrough – Celticrumours – No fee mentioned (19/07)
Nikolic– 25 – Videoton – Celticrumours – No fee mentioned (19/07)
Hosiner – 24 – Austria Wien – Celticrumours – £4M (19/07)
Pohjanpalo – 18 – Helsinki – Celticrumours – £4M (19/07)
Long – 26 – WBA – Daily Mail – £4.4M (23/07)
Rudnevs – 25 – Hamburg – Various – £4.5M (24/07)
Khelifa – 25 – Evian – Various – No fee mentioned (24/07)
Rhodes – 23 – Blackburn – Daily Express – No fee mentioned (25/07)
Piazon – 19 – Chelsea – Celticrumours – Year long loan (25/07)
Mackie – 27 – QPR – The Sun – No fee mentioned (25/07)
Finnbogason – 24 – Heerenveen – Various – £4-£5M (25/07)
Allagui – 27 – Hertha – Celticrumours – No fee mentioned (25/07)
Bebe – 23 – Released by Man Utd – Celticrumours – Free (25/07)
Machede – 21 – Released by Man Utd – Celticrumours – Free (25/07)
Johannsson – 22 – AZ – Celtic Journal – £1.5M (26/07)
McKay – 24 – ICT – Daily Express – No fee mentioned (27/07)
Griffiths – 22 – Wolves – Daily Mail – No fee mentioned (27/07)
Laurito – 21 – Universidad Catolica – Celtic Journal – £1.8M (27/07)
Guidetti – 21 – Man City – Celtic Journal – £5.3M (27/07)
Camilo – 25 – Vancouver Whitecaps – Celtic Journal – £650K (27/07)
Mboyo – 26 – Gent – Celtic Journal – £4.5M (27/07)
Ibou – 26 – Oud-Heverlee Leuven – Celtic Journal – £1.5M (27/07)
Borges – 25 – AIK Stockholm – Celtic Journal – £1.3M (27/07)
Majeed Waris – 22 – Spartak Moscow – Celtic Journal – £2.2M (27/07)
Wood – 21 – Leicester – Celtic Journal – £1.8M (27/07)
Benkarit – 18 – Borussia Dortmund – Celtic Journal – No fee mentioned (27/07)
Lasogga – 21 – Hertha Berlin – Celticrumours – No fee mentioned (30/07)
Parker – 20 – Mainz – Celticrumours – No fee mentioned (05/08)
Fierro – 19 – Guadalajara – Celticrumours – No fee mentioned (08/08)
Pukki – 23 – Schalka – Various – £2M (14/08)
Pogrebnyak – 29 – Reading – Daily Express – No fee mentioned (15/08)
Arnautovic – 24 – Werder Bremmen – Various – £4M (17/08)
Emeghara – 24 – Lorient – SSN – Loan (21/08)
Roux – 25 – Lille – Daily Express – £3.5M (23/08)
Rumoured transfer out:
———————-
Name Source Price
—-—— —–
Foster – Various– £6M to Southampton/Sunderland/Everton/Benfica
Forrest – Talksport –£5M to Spurs
Ledley – Various – £3M to Cardiff
Ambrose – Various –
As always let me know if you’ve heard of anyone that isn’t here.
Bye for now fholks!
HH
/Bishop B
From the Guardian:
Having got wind of of the Kazakh team’s wheeze, animal rights group People for the Ethical Treatment of Animals (Peta) were understandably furious and their associate director immediately fired off a missive to Uefa grand camembert Michel Platini.
“We are deeply disturbed that a sheep was stabbed to death in an attempt to bring good luck to the Kazakh team,” wrote Mimi Bekechi, whose organisation readers will remember for its excellent work in the field of getting supermodels to gad about in the altogether for a famous anti-fur campaign that was well-meaning, but hardly an unequivocal success.
“We hope that Mr Platini will agree that animal sacrifice has no place in modern society and we hope Uefa will act swiftly and decisively to ensure that the beautiful game is not further stained by the blood of animals,” continued Bekechi, setting in motion a potentially surreal, even by the standards of Uefa, chain of events that could end with one of the greatest footballers in the history of the game having to punish genuinely bewildered people from one of the European game’s backwaters for not being nicer to sheep.
Have we signed another (remember Balde) striker yet?
Will we sign another striker?
Has PL reinstated the GB because half the stadium is empty?
.
AStor..
See all those empty seats at Parkhead, a lot of those empty seats are because good Celtic men and women, men and women who spent decades pouring their hard earned into the club, have now not got the employment any longer to supplement Celtic not buying a striker. For whose freakin benefit.
Are You Serious..
Celtic park..ALWAYS had empty spaces..when we were FULL..They were Not Celtic Fans..they went they saw they left..We Now are back to Normal..
l went to Lyon with the NEW Crew l was Told the Followed Celtic through and through..NOT ONE still has a ST..
Do the Math..
Summa of BlowInsCSC
Oscar Knox @ 1528.
Possibly. But not very close IMO.
You dont have 60,000 people roaring their odds either at you or for you, not to mention another person trying their level best to stop you? You dont have the hopes of the rest of your team-mates on your shoulders. Your manager etc
Its literally down to you and the hole. You miss, you really only let down yourself. Your skill level and mindset help out here- that’s where practice can make a big difference at golf, especially as you can very closely recreate the situation due to the golfing environment.
Not something that can be done at football.
Also to be a golfer of any decent level, you must be able to putt and therefore practicing your putting is a MUST for you.
A professional footballer can go his whole career without hitting a penalty.
HAIL! HAIL!
Token
praecepta
Ha, maybes if we get knocked out, the suits could invoke a Sion thingy >}
HH
left click
its good to see that those who have persevered in keeping these issues alive and to the fore are beginning to make some headway
don’t become apathetic to the biggest story in generations
leftclicktic oscar in our thoughts
15:58 on 23 August, 2013
From Twitter
Roy Greenslade on SMSM & @charlottefakes
——————-
Try and find 2 minutes to read this.
http://m.thedrum.com/news/2013/08/23/guardian-writer-and-journalism-professor-roy-greenslade-accuses-scottish-media …
9/2 Airdrie red card might be worth a cupla shillins
Hechno, here huv some technO
.
A Stor Mo Chroi:
Your comment at ten to four.
Was that first paragraph directed at me?
Asking. Not accussing.
Bada…,
If those odd don’t tell you the Scottish game is bent then what will, even the bookies know ffs.
Any other games showing such long odds differences for red cards ?
Why dont we offer to save the sheep. We can either put them out to pastures new or they can set up a blog or write a book about the supposed demise of Rangers.
HH
Petec
Don’t dae that ,Pal!
The story ye relatated,aboot yer sister.. Nearly made me shed a Tear!
Me? Bubblin’ ?
Nevah..
Well.. It Did…and Ah Nearly.. Did….and Ah agree…
Life ,is A Beautiful Experience, that Maist People..Masel, Included..
Ur.. Too Busy…
NO LIVING LIFE TAE THE FULL.. tae Notice!
Ah think Ah wull Tak Collie oot.. and Go fur a Stroll in the Park.
Mebbe, if Ah am lucky,the Local Park wull be open.
Didnae ye know?
Well, How Could ye?
The Last Time Ah wiz there,Ah found oot that the Authorities hid Closed it, oan Account of the Nefarious
Drug Activity, that wiz goin Oan there.
Kojo
Still Laughin’, though
canamalar-a very good point.
TET
Doubt it – unlikely we would get any support from the ‘succulent lamb’ lovers in the SFA!
:-)
Summa:
I know now, more than a few SUPPORTERS, home and away season ticket holders, since they became the must have accessory, for every year they could afford one, who before that went to Celtic home and away and reserve games too. Damn right I am serious. The supporters I know are not a fraction of the supporters that loneliness and impoverished pride know who can no longer afford 400 quid for a season ticket but who are now too old and frail to make it to the cheaper seats in the upper tier in the Rangers end.
Yes I am serious mate. Those supporters and the ones who were every bit as like and as committed as them but who dared die, they are the ones who made our club what it is perceived today, it is their sweat and tiers that you and the world don’t see when you look at the Barcelona tifo; and out club could not give a toss about them.
How much is an unemployed man/womans season ticket?
Celtic face an injury crisis ahead of the visit by Scottish Premiership leaders Inverness Caledonian Thistle.
Georgios Samaras, James Forrest, Derk Boerrigter, Anthony Stokes and Kris Commons are all very doubtful.
That leaves Balde and Watt as the only fit forwards.
.
A Stor Mo Chroi
15:55 on
23 August, 2013
Summa:
Or I could really be up myself and instead of posting on here I could pop in now and again and try and divert traffic away from this place to my own wee back slapping blog.
..
Awe Leave Ole Gordon J..alone..;-))))
Summa of SeeWhatlDidThereCSC
canamalar…I would imagine Celtic games have similar disparity.
James Forrest
Yes it was.
Kojo,
I believe ye, dinnae be crying for moi Argentina. I never conveyed the story very well but hey, I’m not the best educated.
Keep truckin’ Kojo
Oh and James,
before you give me one of your two thousand line one liners, do yourself a favour keep it for tomorrow because I’m going for a smoke, a glass of wine and bed.
But I’ll be more than happy to read what you have to say tomorrow.
I don’t get why goalkeepers against Balotelli don’t start moving to the left then spring to the right. It’s like they all wait to see where he’s going to put it – a lot of his penalties are in very savable positions. By going back to the good old guess but with a fake of their own they’d have probably a 25-50% chance of saving one.
UEFA have just received a furious letter from Aberdeen regarding cruelty to Sheep. Contrary to rumours that the letter was sent in response to the Kazakh team slaughtering a sheep prior to the CL game against Celtic the letter In fact was dated Nov 2010 and was in relation to Celtic pumping Aberdeen 9 – 0. Apparently chief shepherd Stewart Milne dispatched the complaint via royal mail 1st class international postage and was only received at UEFA headquarters yesterday
These pages have lost a lot of its class with the loss of James Forrest’s posts; must get round to visiting the blog.
From BBC
Celtic: James Forrest to see specialist for sciatica injury
Celtic and Scotland midfielder James Forrest is to see a neurologist in a bid to resolve a sciatica problem.
“He is dragging his leg a bit now and it is definitely holding him back a little bit,” said manager Neil Lennon.
“We’re going to try to get to the bottom of it because the kid has been plagued with injuries for the last eight to 10 months.
“It is a real shame because he is such a magnificent player and when he is in full flow he is such an asset for us.”
Forrest, 22, who has scored twice this season, has been included in the Scotland squad for next month’s World Cup qualifiers against Belgium and Macedonia.
Dylan McGeouch is a possible replacement for Forrest at Celtic but Lennon suggested the 20-year-old could be allowed to go out on loan.
“We haven’t talked about that but it may be an option later in the month,” said the manager.
“The kid needs to play football and if we feel he may not get enough football here then maybe there is an opportunity to go on loan, but he is determined to make his mark here.”
Why do we have so many injuries? Sorry for such an unoriginal comment but it is very frustrating.
A Stor Mo Chroi:
Yeah I thought it was.
Let’s get a couple of things straight then, smart guy.
First, do you know the first thing about me? How long I did post on this blog? How many people on here are friends of mine?
Do you know why I no longer frequent here? Do you know that my starting my own blog was something I did whilst I did still post here?
You accuse me of being self important. When I hardly ever post on this site. I’m hardly screaming for attention, am I? Diverting traffic? Do you think a single person on this site doesn’t read other Celtic blogs? Do you think a single person who reads mine doesn’t also read this one?
Do you know me? Anything at all beyond whatever that petulant little tantrum was about?
You were in an argument with someone else and brought my name into it. That’s the only reason I ever bothered to reply. What you just did was pitiful. It was ring and run.
And you know the stupidest thing about it is? I was following the threads of your discussion and agree with nearly every single thing you say, and if you’d read even a single one of the blogs you’ve just had a pop at you’d probably know it.
Too many people think their own opinion is all that matters. I am not one of them.
You clearly are.
That’s the last time I’ll respond, so don’t waste your time or mine with a reply.
To be honest I don’t know if it’s an excuse or not but I can relate…
The ol’ hips and back are extremely tight and it makes running a lot more difficult, you do feel like you’re dragging your legs at times, when you really need to you can still run but I think you fatigue a lot faster.
I bet the dons think better a sheep than a lemming.
The šílence is deafening.
The bigot brothers in perfect tandem.
HH
.
AStor..
l am the Only Person in My Family that Supports Celtic
FC..
When l go to Ibrox..My Father..Brother..Nephew are in the Other 3 stands..
They go Week in ..Week out..Even Now..
They don’t Use Charles green or Craig Whyte as a Excuse to ..”Walk Away”..
Summa of SevcoExcuseCSC
TTT, PF, Wits
Got your messages, thanks. Not ignoring you all, was at the top of the long mynd and never took my phone.
TTT ….cheers…I’m on it.
WITS…..tyvm.
PF …..I’m In……enjoy your hols….get yersel to the Monte Cristo….superb grub if a wee but pricey.
Malone Bhoy in support of Wee Oscar
16:22 on 23 August, 2013
I don’t get why goalkeepers against Balotelli don’t start moving to the left then spring to the right. It’s like they all wait to see where he’s going to put it – a lot of his penalties are in very savable positions. By going back to the good old guess but with a fake of their own they’d have probably a 25-50% chance of saving one.
_________________________________________________
He beats them before he kicks the ba, when he had a challenge, i.e. Joe Hart he still put it right in the Corner. Joe Hart knew he had nae chance against a guy like Balotelli and that is why he smiled at him, IMO, despite the immense pressure.
He is just like Peter Goodgame.